The Institute's exclusive offering, "Million Dollar Sales and Customer Service through Behavioral Selling" is a dynamic PowerPoint presentation (with audio) developed by Brad Smith to enhance your skills or incorporate with your own training.

• Detailed "buyer" and "seller" analysis of D, I, S and C behavioral styles
• 87 audio files
• Comprehensive approach of behavioral sales

This CD is recommended as an additional resource to the Introduction to Behavioral Analysis Course. This CD uses knowledge gained in the course and references the course. Knowledge of the DISC system is helpful prior to purchasing this CD. It is not a requirement to take the course along with using this CD, rather, it is highly recommended.

One PowerPoint CD-ROM (14 Slides) with audio to familiarize users with use of DISC and behavioral insights in selling and customer service applications.