Business & Corporate

The level of effectiveness of any company is limited the synergistic relationship of its people.  If the people in your company are motivated, frustration can be mitigated.  If they can communicate effectively, confusion can be alleviated.  If they are in the right positions, morale can soar.   

Through a better understanding of people, you can foster higher levels of trust and cooperation within your organization. With proper application of our DISC personality assessment we can help you: 

• Hire right the first time – Right People, in the Right Position, at the Right Time
• Retain the people you hire longer
• More effectively train people
• Have a more productive teams
• Develop a happier, more satisfied workforce

Here is how we helped one company:

Case Study: Celtic Healthcare

Celtic Healthcare* uses DISC through our online PeopleKeys.com systems for hiring, retention, and proper job fit.  Celtic is the leading provider of in-home health care services in Western Pennsylvania and surrounding areas.
 
As with any business, there are always concerns of employee buy-in, especially when results are helping to make hiring decisions and even restructuring of current job responsibilities.  
 
Celtic Chief Operating Officer Kurt Baumgartel, comments:  

In a service business, it is all about people; and PeopleKeys has enabled us to further the quality of service we provide to our employees and clients by giving us a tool to better understand our people. It is an integral part to our recruitment, management and team building process and we believe will allow us to continue to grow and be leaders in our field. 

Kurt has recently noticed a stronger than expected employee buy-in and shares the following email he received from a manager: 

...PeopleKeys is alarmingly accurate, having me pegged; I was thinking about sharing my results with the rest of the Erie team so they can have insight on how I approach situations [as a manager] as well as having a way to more effectively communicate with me. I propose, on a volunteer basis, that other Celtic employees post their results on SharePoint for the same reason. 

…and another employee: 

I just have to smile when I think about my initial reaction to having to take the people keys survey. My initial reaction was that now I would be pigeon-holed into a certain personality that would surely not fit into any future advancement in Celtic. How could anyone really know me since there were answers that didn't even work for me but I had to answer anyway? Well, when I started reading the packet, I couldn't wait to get home to finish it. It was so "me" it was unbelievable!! It put everything in words that were so positive and didn't make me feel bad because of the way I was. As it said, I don't like criticism and this didn't seem critical at all! It was very interesting overall. I just wanted to share that with you. 

If you are considering using DISC or even a comprehensive hiring solution like PeopleKeys.com, please contact us.  We can help you validate the benefits personality assessments.  

We often get involved with helping trainers, consultants and certified DISC users land accounts they might otherwise not win. In fact, several of the largest accounts last year were brought in from small users who had a personal contact within a major organization and that one deal changed their way of doing business and provided years of residual income. 
 
Stories like Celtic’s can help in your own efforts to overcome hurdles using DISC, because it shows the positive acceptance of DISC in the workforce.  Even existing employees and new hires can appreciate the benefits of being on a productive, motivated work team. 

What's in your hand? Who is on your contact list? Let us help you be successful!

Write Brad Smith at bsmith@peoplekeys.com if you need help in closing or promoting that major business opportunity. 

* Celtic Healthcare is a Comprehensive homecare provider. Celtic's mission is to enable our clients to remain in an optimum state of health and to age in peace with dignity, peace-of-mind, quality of life. Our in-home services include: home companions, geriatric care management, skilled nursing, mental health nursing, physical & occupational therapy, speech language pathology, social & dietary services. We are guided by our CORE Values of Accountability, Mutual Respect, Teamwork, Integrity and Service Excellence.